Should have been a 14 amp battery instead they sent 12 amp. Little disappointed
I asked about a replacement key for my battery on my Moscow plus bike and I was denied because I am not the original owner. Which is absolutely absurd. I purchased my bike from a person on Facebook Marketplace and they had everything with the bike including the original purchase receipt. They just did not have the battery key. Terrible service from NCM. How am I to get the battery off if I cannot get a key? Do you not want more customers? I am very dissapointed.
Friendly and professional
Thank you so much. My brother is so happy with his bike working again.
After I placed the order I didn’t receive any updates for over two weeks and had to email several people before the battery was finally shipped
Svp veuillez livrer vos batteries en Europe en france. Je vous en supplie. J'ai besoin d'une batterie d'urgence. Vous êtes les seul à mes vendre sur internet. J'adore mon ncm moscow m3
NCM Milano/Milano Plus/Venice/Venice Plus/Moscow/Moscow Plus/Aspen/Aspen Plus/Miami Replacement Battery - i5
Ordered a new replacement throttle for my Moscow Plus while vacationing in Hilton Head, S.C …got it on time and in tact…. Wry happy with service
Is it a quick turnaround time for the parts. The parts were excellent in shape and solve my issue of lack of controller. Thank you.
These wheel / motors are great, when you can get them. They were not available for a long time (more than a year). In the meantime, I overpaid for one from a shop in Canada, (Amego); but was glad to see them again on the NCM Bike site.
Fortunately, I have workarounds because I have 3 Moscow Plus bikes; at least one is working all the time.
The battery I received was damaged during shipping. Customer service was quick in response and resolving the issue. It is convenient to have service based in USA.
NCM Milano/Milano Plus/Venice/Venice Plus/Moscow/Moscow Plus/Aspen/Aspen Plus/Miami Replacement Battery - i5
I'm enjoying this bike a lot. I'm glad I purchase it. Other than me choosing one that is very tall. I do not have any problems with it. I love the ride.
Works pretty good cord was a little shorter than the first one had to move some stuff a little closer
Fast service and delivery. My only negative is I didn’t get status updates on delivery until I sent an email request. You need some improvement there.
This is my second NCM bike that I have purchased. The first bike was a NCM Prague. Loved it. I just sold it after riding it 4 years. I put on 1860 miles. No problems. I just purchased the NCM M3 Moscow. I really like it.
Both bike arrived quickly. Thanks again. Great bike for me!
I'm honestly blown away by this bike, I get compliments everywhere and even my dad who hates e-bikes admits its really cool.
I've been using this as my daily commuter for a few weeks now and it is a blast. So fast and maneuverable. Everything is really high quality, I changed out the handlebar caps to some matching race/metal ones and added a cushioned seat cover since the seat is firm. but otherwise I lvoe the bike as is. The torque sensor is really nice and smooth and the biek feels like a genuine roadbike which I love
For Moscow bikes, the Moscow Plus battery fits perfectly. And it’s had more power!
Great I love it, when I ordered it I thought it was a typical e-Bike. Power without peddeling.
Now I'm glad it isn't I need the exercise.
Beautiful bike.